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Northbridge Health Care Center Earns 2019 AHCA/NCAL Silver National Quality Award

Northbridge Health Care Center has been recognized as a 2019 Silver – Achievement in Quality Award recipient by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which spotlights providers across the nation that have demonstrated their dedication to improving quality of care for residents and patients in long-term and post-acute care.

“Our focus at Northbridge has always been on providing quality care and the best quality of life for our residents. Being recognized for achievement in excellence is a wonderful way to celebrate all the great things that happen every day at our facility,” said Erica Roman, Administrator at Northbridge Health Care Center.

Based on the core values and criteria of the Baldrige Performance Excellence Program, AHCA/NCAL’s National Quality Award Program, established in 1996, challenges member providers to achieve performance excellence through three progressive levels—Bronze, Silver, and Gold. At the Silver level, members develop and demonstrate effective approaches that help improve organizational performance and health care outcomes.

“As a Silver Quality Award recipient, Northbridge Health Care Center is well on its way to progress in their quality journey by continuing to achieve better quality results,” said Alana Wolfe, Chair of the AHCA/NCAL National Quality Award Board of Overseers. “I commend them for this outstanding achievement.”

As a 2019 recipient of the Silver award, Northbridge Health Care Center can now advance in further developing comprehensive approaches that meet the criteria required for the Gold – Excellence in Quality Award.

The awards will be presented during AHCA/NCAL’s 70th Convention & Expo in Orlando, Florida, October 13-16, 2019.

Staff in front of their site sign

June 27, 2019